ATO letters and audits, handled for you
A calm, experienced hand when the ATO gets in touch — letters, reviews, audits, debts and payment plans handled on your behalf.
- Registered tax agent · TPB 24812228
- Online Australia-wide & Avalon Beach
Indicative fee
From$220
per matter
Fixed quote after a free 15-minute call, handled by Jan personally.
Book a free intro callOverview
A letter from the ATO can be unsettling, even when it turns out to be routine. Some ask a simple question about your return; others start a review or audit, raise a debt or apply a penalty. Each needs the right response, in the right tone, by the right date.
Jan reads the letter, explains what it means in plain English and, with your authority, deals with the ATO on your behalf. He prepares responses and supporting documents, negotiates payment plans where needed and keeps you informed at every step, so you're never left guessing.
Who it's for
Anyone who has received an ATO letter, review or audit notice
- Anyone who has received an ATO letter or myGov message
- Taxpayers selected for a review or audit
- People with a tax debt who need a payment plan
- Businesses facing penalties or interest charges
- Anyone who disagrees with an ATO decision
ATO letters, reviews & audits
What's included
Handled personally by Jan and covered by the fixed quote you'll receive before any work begins.
Letter reviewed and explained
What the ATO is asking, what it means for you and when a response is due.
Jan deals with the ATO
Calls, correspondence and online messages handled on your behalf.
Responses prepared
Clear, well-supported responses with the documents the ATO needs.
Payment plans
An affordable arrangement negotiated if you can't pay in full.
Objections and remission requests
If a decision looks wrong, or penalties and interest seem unfair, Jan can object or ask for them to be reduced.
Reviews and audits
Support from the first request for information through to the outcome.
Jan Jansen
Registered Tax Agent · TPB 24812228
The difference
Why work with Jan
A registered tax agent and former Tax Manager, now running his own practice so every client deals with him directly.
Calm, measured handling
A considered response protects your position far better than a rushed one.
Always kept informed
Clear updates at each step, without the jargon.
Quoted after reading the letter
Every matter is different, so Jan reads it first and then gives you a fixed quote.
Discreet and confidential
Handled privately, in line with the Privacy Act and the TPB's Code of Professional Conduct.
Before you start
What to have ready
Don't worry if you can't lay your hands on everything. After your intro call, Jan sends a tailored checklist, so you only gather what's actually needed.
Your checklist
5 items
- The ATO letter or myGov message, all pages
- Any earlier correspondence with the ATO
- The tax return or activity statement it relates to
- Records supporting the items being queried
- Details of any payment arrangement already in place
How it works
Four steps, no surprises
From your first enquiry to lodgment, you'll always know what happens next and what it will cost.
- 01
Enquire
Send a short enquiry online. A sentence or two about your situation is plenty.
- 02
Free intro call
A relaxed 15-minute call by phone or video with Jan to understand what you need. No obligation.
- 03
Fixed-fee quote
You receive a clear, written quote before any work begins. No surprise invoices.
- 04
Prepared, reviewed, lodged
Jan prepares everything, walks you through it, then lodges and keeps you updated.
Questions
Your questions, answered
Can't see yours? Browse all FAQs or ask Jan directly.
How can I tell if a message from the ATO is genuine?
Scammers often impersonate the ATO. If your ATO account is linked to myGov, most genuine letters also appear in your myGov Inbox, so sign in to myGov directly rather than through a link. Be wary of anything that demands urgent payment, asks for gift cards or cryptocurrency, or asks for your sign-in details. If in doubt, don't click anything and send it to Jan to check.
What's the difference between an ATO review and an audit?
A review usually focuses on specific items: the ATO asks for information to confirm something in your return. An audit is a more detailed examination and can lead to an amended assessment, penalties and interest. Either way, a timely, well-organised response makes a real difference.
What if I can't pay my tax bill?
Contact the ATO before the due date, as ignoring a debt makes it harder to resolve. Many people can arrange a payment plan and pay in instalments. Interest keeps accruing on unpaid amounts, and the general interest charge isn't tax deductible if it's incurred from 1 July 2025, so a realistic plan that clears the debt sooner generally costs less. Jan can work out an affordable arrangement and set it up with the ATO.
Can I challenge an ATO decision?
Yes. If you believe an assessment or decision is wrong, you can generally lodge an objection, and strict time limits apply depending on the decision. Jan can assess whether you have grounds, prepare the objection and manage the process for you.
Will penalties be lower if I tell the ATO about a mistake?
Generally, yes. Telling the ATO about an error before it notifies you of an audit, known as a voluntary disclosure, usually leads to a significantly lower penalty than if the ATO finds the error first. Jan can prepare and lodge the disclosure for you.
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ATO letters, reviews & audits
Talk it through with Jan.
Tell Jan a little about your situation and he'll come back to you within one business day to arrange a free 15-minute intro call. No obligation, no hard sell.
Based in Avalon Beach · Online Australia-wide, in person on the Northern Beaches by arrangement